Privacy Policy
Effective date: 9 June 2026
FaithShield Care ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website and membership program.
1. Information We Collect
When you sign up or use FaithShield Care, we may collect:
- Identity details — full name, birthdate, gender, and a valid ID where required.
- Contact details — mobile number, email address, and home address.
- Membership data — your package, referral code, sponsor, beneficiaries, and account status.
- Transaction data — payments, incentives, payout requests, and claim records.
- Technical data — basic device and usage information needed to operate the site securely.
2. How We Use Your Information
We use your information to create and manage your membership, process payments and incentives, evaluate and release benefit claims, maintain the referral structure, communicate important updates, and meet our legal and regulatory obligations.
3. Sharing of Information
We do not sell your personal information. We share it only with service providers who help us operate (such as payment and hosting providers), with your upline solely to the extent needed to administer incentives, and with government authorities when required by law.
4. Data Retention
We keep your information for as long as your membership is active and for a reasonable period afterward to comply with legal, accounting, and dispute-resolution requirements, after which it is securely deleted or anonymized.
5. Security
We apply organizational and technical safeguards to protect your data. While no system is perfectly secure, we continually work to protect your information against unauthorized access, alteration, or disclosure.
6. Your Rights
You may request access to, correction of, or deletion of your personal data, and you may object to certain processing, subject to applicable law. See our Data Privacy page for rights under the Philippine Data Privacy Act of 2012.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised effective date.